Ankurit Greens

Refund and Returns Policy

Refund & Return Policy – Ankurit Greens

At Ankurit Greens, we take utmost care in growing, harvesting, and delivering fresh premium microgreens. Since microgreens are highly perishable in nature, we do not accept returns once the order has been delivered.

Returns

We currently do not offer returns or exchanges on any microgreens or fresh produce products.

Refunds & Replacements

A refund or replacement may be considered only in the following cases:

  • Wrong product delivered
  • Product damaged during delivery
  • Product spoiled or unfit for consumption at the time of delivery

To request a refund or replacement, customers must:

  • Contact us within 12 hours of delivery
  • Share clear photos/videos of the product and packaging
  • Provide the order details

After verification, our team may offer:

  • A replacement for the affected product, or
  • A partial/full refund, depending on the issue

Non-Refundable Situations

Refunds or replacements will not be applicable in cases where:

  • The product has been consumed partially or fully
  • Improper storage after delivery caused spoilage
  • The complaint is raised after the specified reporting window
  • Taste preferences or minor natural variations in microgreens are involved

Cancellation Policy

Orders can only be cancelled before they are harvested or dispatched. Once dispatched, cancellations are not possible due to the perishable nature of the products.

Contact Us

For any refund-related queries, please contact us through:

We appreciate your trust in Ankurit Greens and remain committed to delivering fresh, healthy, and premium-quality microgreens.